Online testing

Once you have been invited by Queensland Police to sit the QPSea, you will access the ACER Portal and set up an account.

Download the full instructions with our ‘QPSea Remote Proctoring Step-by-Step Guide’

• Select ‘Remote Proctor’ under ‘Step 2: Exam Booking’
• Confirm your booking for your QPSea, including purchasing any practice material.
• Return to the ACER Portal homepage and you will see a button labelled ‘ProctorU Login’.
• Use this link to access the ProctorU site and ‘Schedule a new session’.
• Select the ‘QPS – ACER - QPSea Full Sit’ exam and choose a date and time that best suits you.
• Close the window and refresh your ACER Portal homepage. Your booking will now appear.
• Monitor your email for confirmation of your booking and your Admission Ticket.

For a remote proctored assessment you must have access to:

• a personal desktop computer or laptop (work/school computers are not compatible due to restrictions on downloading and installing required software. iPads, tablets or mobile phones are also not suitable and Windows 8 operating systems are not supported)
• a stable internet connection (public Wifi is not supported)
• a functioning microphone and webcam (some webcams have microphones built in)
• Guardian Browser downloaded to your device.

Please review the minimum technical requirements before registering for The QPSea via Remote Proctoring.

If you do not think you can meet these requirements to complete your QPSea via online testing, select the option to sit the assessment at the Brisbane venue instead.

Sitting via ProctorU requires a strong and stable internet connection to support screen sharing and remote proctoring software. Issues with stability or speed may prevent you from testing or may cause issues during your assessment. Try some of the tips on the ProctorU website if you are experiencing issues with your internet.

Ensure you have installed the Guardian Browser. Click on the Guardian Browser link and follow the steps to download.

• Microsoft Edge browser
• Google Chromebooks (for Live Proctoring only)
• Tablets (Nexus, iPad, Tab, Note, etc.)
• Smartphones
• Linux operating systems
• Windows 10 in S mode or Surface RT
• Connecting from within a virtual machine. You will be asked to reconnect using your host operating system to take your exam
• Apple Boot Camp
• Remote Access Software
• Inactive Version of Windows and Test Builds/Test Mode

A microphone is required for your assessment so that the proctor can hear you. If your microphone is not working, try some of the microphone troubleshooting steps found on the ProctorU website.

A camera is required so that the proctor is able to monitor your testing environment. If your camera is not working, try some of the camera troubleshooting steps found on the ProctorU website.

If you have technical issues or something goes wrong during your test, the proctor will try and help you. If the issues are related to technology, they will transfer your session to a technical support team member. Try to remain calm. You may eat and use the bathroom while this is happening. If you do leave your computer while technical issues are being resolved, it is a good idea to have someone watch your computer for you in case you are required to action something on your side.

We understand that remote proctoring can be stressful. It is important to know that if you are having ongoing issues and become distressed that you can stop if you need to. You can reschedule your session to another day and time, which will allow you to resolve the technical issues you are facing. This may include finding another computer, changing location or both.

The assessment itself is accessed through the ACER Test App. You must download this app onto the computer you are using 3 days before the start time of your QPSea shown on your Admission Ticket. The app will be available on the ACER Portal homepage or can be downloaded from the links below.

When the Test App is installed, you will not be able to login to it until your scheduled test session.

Download the ACER Test App

Windows 7 or higher  

Double click on the exec file to install this version.  If you see the message "Windows protected your PC" > click More Info. When a new message open > click Run Anyway

For Mac OS X 11 or higher 

To install MAC version - right click in the DMG file and click OPEN

For Apple Mac with the Apple M1 chip & newer 

Mac Gatekeeper can block the ACER Test App. This will look like the app not opening or running correctly. If this happens, please follow the instructions on how to run the ACER Test app:

Open a Mac app from an unidentified developer